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RWT Customer Service

Integrity is the cornerstone of RWT’s business practice.

Integrity is the cornerstone of RWT’s business practice.  We will conduct ourselves in a manner consistent with the highest ethical standards. To meet these standards, we will:
  • Engage in fair and honest business practices.
  • Show respect for each other, our customers, suppliers and the communities in which we operate.
  • Communicate in an honest, factual and accurate manner.

RWT customers are the ultimate judges of our success.  We will provide customers with products and services of superior value.  RWT is committed to excellence.  To meet this commitment, our Customer Service Team will:

  • Be trained to be customer-oriented, understanding that each customer has individual needs.
  • Ensure that your account is on the most cost effective program.
  • Take pride in assisting you with network questions, billing inquiries and any other customer service needs that you may have.
  • Best of all, you get a live representative 24/7/365… Guaranteed!

The telecommunications industry tends to focus only on technology.  While we focus heavy on technology, we concentrate on what truly builds a great relationship – the customer.

At RWT, we appreciate your business and will work hard to ensure your satisfaction!
 
For more information call toll free or email:
1.800.377.0351
rwtinfo@rwtconnect.net
     


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